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Managed IT and co-managed IT are two service models that businesses in Florida can use to manage and maintain their infrastructure and systems. While both models offer a range of services, including support, maintenance, and infrastructure management, there are some critical differences between the two.
One significant difference between managed and co-managed IT is who is responsible for IT management and support. In a managed IT setup, management and support responsibility lies entirely with the managed IT service provider (MSP). For example, the third-party IT provider in Orlando handles all aspects of IT management, including monitoring, maintenance, and support, and the business pays a fee for these services.
In a co-managed IT setup, the business’s in-house IT staff works alongside the MSP to manage and maintain its infrastructure and systems. The division of labor allows the in-house team to focus on more high-value work, such as strategic projects and initiatives, while the MSP handles the day-to-day IT management and support.
Another difference between managed and co-managed IT is the business’s level of control over its IT infrastructure and systems. In a managed IT setup, the MSP has complete control over the company’s infrastructure and procedures, as they are responsible for all IT management and support aspects. Meanwhile, the business’s in-house team retains some level of control in a co-managed setup as they are involved in the management of the infrastructure and systems.
There is also a distinction between managed and co-managed IT in the level of expertise and resources available to the business. In a managed IT setup, the MSP brings a team of IT professionals with a wide range of skills and experience. This can be particularly valuable for SMEs needing more resources to hire an entire group of IT experts. In a co-managed IT setup, the business’s in-house team may have more limited expertise and resources, as they cannot tap into the full range of skills and experience offered by the MSP.
If you want to partner with a reliable provider of co-managed and managed IT support in Orlando, FL, then Cyber Command is for you. We help our clients streamline their IT operations with innovative solutions, helping boost productivity in the workplace. Contact us now by emailing info@cybercommand.com or calling our live phone support at (407) 587-0089.
